Remote maintenance and service

The controllers offer a wide range of setting options. Even though the controllers are usually delivered to the customer completely configured, in some cases certain parameters may have to be adapted to the actual situation or a controller may have to be monitored remotely.

That’s what the Cloud Interface is for. It establishes a direct connection to the controller via the Internet. The cloud interface is equipped with a GSM modem so that the customer does not have to worry about an Internet connection. If a change in configuration is required, the customer receives the cloud interface from the service technician, instead of a visit. The customer only connects the cloud interface through the communication connector with the controller and the control panel and inserts the plug-in power supply. The cloud interface automatically connects to the cloud and can be accessed, from anywhere, via the Internet.

This enables the service technician to check and configure the controller from his desk. Thus, most service calls can be avoided. Systems can also be monitored and controlled remotely.

Cloud Interface

+49 7146 9999 010

+49 7146 9999 011

Theodor- Heuss-Str. 23
71566 Althuette | Germany

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